How To Pick The Right Water Damage Company

Choosing the right water damage company here in Northport is crucial in ensuring your home is protected from further damage and properly restored. It can be difficult to narrow down the list of who to call. The following are some tips to help you pick the right water damage company:

standing water causing damage to a hardwood floor
  1. Check for certification and licensing. Ensure that the company is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This certification indicates that the company adheres to industry standards. You should also verify that the water damage company is licensed to work in your state.
  1. Look for an experienced water damage company. Companies with extensive experience in handling water damage restoration are more likely to have dealt with a variety of different water damage situations, making them able to handle complex issues as well as simple ones. 
  1. Ask about insurance and bonding. You want to pick a water damage company that is insured and bonded because it protects you from liability in case of accidents or damages during the water damage restoration process.
  1. Evaluate their response time. Water damage requires prompt action and a quick response to prevent further issues from arising (like mold growth). Choose a water damage company that offers 24/7 emergency services and can respond quickly to your call.
  1. Read reviews and get references. Look up online reviews on sites like Google, Yelp, or the Better Business Bureau (BBB). Positive reviews and high ratings are good indicators of reliable service. Ask friends and family who they recommend for water damage cleanup. It is also a good idea to ask the water damage company for references from previous clients who you can talk about firsthand experience with working with the company.
  1. Ask about their water damage restoration process. A reputable water damage company should be able to clearly explain their restoration process, including how they assess the damage, the methods they use for drying and dehumidification, and how they handle mold remediation if and when necessary.
  1. Check for comprehensive services, including water extraction, structural drying, mold remediation, and complete restoration. This ensures that the water damage company can handle every aspect of water damage cleanup from start to finish. 
  1. Get a written estimate of services. This should outline the scope of work, materials needed, and a breakdown of costs. Be wary of water damage companies that offer unusually low estimates, which can sometimes be an indicator of subpar services or hidden fees.
  1. Ask about the equipment and technology the company utilizes for water damage restoration. Modern equipment and technology can make a significant difference in the effectiveness and efficiency of water damage cleanup, so you want to pick a company that has invested in the best equipment in the industry. 
  1. Look for good customer service. Assess the company’s customer service during your initial interactions. Good communication and responsiveness are crucial for a smooth and satisfactory water damage restoration process. 

Picking the right water damage company to restore your home involves some effort on your part and careful evaluation. To make the decision even more accessible, call our water damage restoration team at Restoration 1 of Tuscaloosa. We can proudly say we check every box on things to look for in a water damage company, and we ensure that your home is in good hands with us. We’re here to help every step of the way.